Business IT Support and Services
Our Services
Remote and Onsite Support
Remote support provides fast resolution to most minor requests and incidents.
Onsite technician visits are available for all incidents, regardless of severity.
Requests and incidents can be submitted by phone, text, email, and dedicated web portal.
Backup Systems / Disaster Recovery
- Backups powered by Veeam for local and offsite storage, providing resiliency against disasters and ransomware attacks.
- Retention policies ensure compliance with certification and/or regulatory compliance.
- Incremental backups and file-based storage allow recovering individual files in case of accidental deletion or overwrite.
- Dedicated support to get the company back up and running quickly in the event of malware or outage.
Infrastructure Management
- Remote monitoring and maintenance of all servers and workstations, ensuring every device is kept updated and functional.
- Consolidate servers with VMWare virtualization.
- Scheduled maintenance outside of business hours to mitigate downtime for employees and customers.
- User and device management through Active Directory to control access to company information, software licenses, and email accounts.
- Guest networks, ideal for visitor wireless access or non-company devices.
Website Hosting and Development
- Local and cloud options to support internal and public facing sites.
- Provide options for appointment scheduling and ecommerce to better reach customers.
- Websites built to meet business needs.
Need additional support or services for something not listed? No project is too great or small, and providing customers with professional support is a top priority.
Contact us to discuss how we can support any proprietary system or software.